What Is NDIS Plan Management?

NDIS participants have the option to work with a plan manager who can help them manage their NDIS funding. Read this article to learn about NDIS plan management.

Updated on Feb 22, 2024
5 min read


When you start receiving funding through the NDIS, there are different ways to manage your funds. These include NDIS-managed, self-managed, and plan-managed options.

NDIS plan management involves handling the financial aspects of one's NDIS plan. It ensures the allocated funds are used for support and services specified in the plan.

Plan management involves an external service provider. This person is tasked with assisting with financial matters. They make it easier for NDIS participants to access and use their support services.

If you want to know more about "What is NDIS plan management," keep reading. 

What Is NDIS Plan Management?

NDIS plan management is a service provided under the National Disability Insurance Scheme.

The NDIS is a government initiative designed to support people with disabilities. NDIS funding is intended to cover necessary services and support for those people. 

The person receiving NDIS funding may need help managing the allocated funds. This is where NDIS plan management comes in.

When a person is approved for NDIS funding, they develop a plan outlining their goals, needs, and the support required. 

The plan includes funding for various services. For instance, healthcare, therapy, assistive technology, and community participation.

There are three main options for managing NDIS funds:

  1. NDIS-Managed

In this option, the National Disability Insurance Agency (NDIA) directly manages the funds. They pay service providers on behalf of the individual.

  1. Self-Managed

The individual manages their own NDIS funds. They are responsible for paying service providers, keeping records, and ensuring that funds are used according to their plan.

  1. Plan-Managed

This is where an external service provider, known as a plan manager, helps with the financial aspects. The plan manager pays invoices on behalf of the individual, keeps records, and provides financial reports.

NDIS plan management can be a good option for those who want more flexibility and support. Some NDIS participants may not want to take on the full responsibility of self-management. 

It allows them to have more choice and control over the services they receive. But they still have help with the administrative and financial aspects of their NDIS plan.

How Does NDIS Plan Management Work

NDIS plan management helps participants with funding. Here's how it generally works:

  1. Approval and plan development
  2. Funding allocation
  3. Choice of plan management
  4. Service delivery
  5. Record keeping and reporting

First, a person is assessed and approved for NDIS funding. Their eligibility is usually based on their disability and support needs.

The next step is to organise a planning meeting to develop an NDIS plan. The plan should outline the person's goals, needs, and the services required.

The NDIS plan includes funding for various support services, such as:

  • Healthcare
  • Personal care
  • Therapy
  • Assistive technology
  • Community participation

During the meeting, the person chooses how they want to manage their NDIS funds. They can choose one of three options: NDIS-managed, self-managed, or plan-managed.

If the individual chooses the plan-managed option, they get the help of a plan manager.

The plan manager helps with the financial aspects of the plan. This includes paying invoices to service providers on their behalf.

The plan manager also keeps detailed records of all payments made on their behalf. They provide regular financial statements and reports. 

Plan management offers individuals greater flexibility and support in managing their NDIS funds. It allows for more choice in selecting service providers. The plan manager still handles the administrative tasks.

NDIS participants keep control and decision-making authority over their plans. It doesn't matter which management option they choose.

Plan management provides extra support for those who may find self-management challenging. But they still want more control than what the NDIS-managed option offers.

Plan Management Vs. Self-Management

You may be thinking about choosing NDIS plan management, but you're not sure. Self-management may be the better choice. 

Both these options can provide greater control over your support services. But they differ when it comes to responsibility and administration.

You should choose plan management if you want:

  • External support. Your plan manager takes care of your financial tasks. This includes paying service providers, keeping records, and providing regular financial statements.
  • Flexibility. NDIS plan management offers flexibility. It allows you to choose your service providers while still getting help with administration.
  • NDIA involvement. The National Disability Insurance Agency (NDIA) is directly involved in managing the funds. But you have the freedom to select your plan manager.

Self-management may be a better option for you if you want:

  • Individual responsibility. You would be taking on the responsibility of managing your NDIS funds. This includes paying service providers, keeping track of spending, and ensuring funds align with your approved plan.
  • Maximum control. Self-management provides maximum control. It allows you to make real-time decisions about your support and services. You don't need to rely on external help.
  • Direct payments. You directly pay service providers. You have the flexibility to negotiate prices and terms on your own.

The choice depends on individual preferences. It can also depend on the level of control and involvement you want in managing NDIS funds. 

Some people may opt for plan management for a balance between control and administrative support. Others may prefer the full autonomy offered by self-management. 

The goal is to empower people with disabilities. They are able to tailor their NDIS experience according to their unique needs and preferences.

Benefits of NDIS Plan Management

Choosing NDIS plan management can offer several benefits for people with disabilities. Some of these advantages include:

  1. Financial support
  2. Flexibility
  3. Choice and control
  4. Reduced administrative burden
  5. Access to a broader network
  6. Simplified payment process
  7. Financial transparency
  8. Professional guidance
  9. Peace of mind
  10. Coordination of supports

Plan management makes the financial aspects of the NDIS plan less complicated. Plan managers make sure funds are used appropriately for approved supports and services.

As an NDIS participant, you have the flexibility to choose your service providers. This allows for a more personalised and tailored approach.

Plan management empowers individuals to have greater control over their NDIS experience. They still receive help with administrative tasks. This creates a balance between independence and support.

The external plan manager takes care of financial tasks. For instance, paying invoices, keeping records, and providing financial statements. 

Plan managers often have established relationships with a range of service providers. This can provide you with access to a broader network of support options.

You don't need to worry about managing and processing payments directly. The plan manager handles these tasks, making the process more straightforward.

Regular financial statements from the plan manager provide transparency. This allows you to track your spending. You can also make sure it aligns with your NDIS plan.

Plan managers can offer professional advice on navigating the NDIS system. They can also help you understand your budget.

All these factors give you and your family members peace of mind. Your NDIS funding is in safe hands.

Plan management can also help coordinate different supports and services. This ensures a cohesive and effective approach to meeting your needs.

Understanding NDIS Plan Management

With the NDIS, it's important to understand your options. You can choose between NDIS management, self-management, and plan management. Plan management is the perfect balance between NDIS and self-management.

If you are looking for NDIS plan providers, Inclusive Home Care can help you. As an approved NDIS provider, we offer disability support and personalised NDIS services.

Please contact us if you have any questions.

Schedule a free personalised consultation now.

Learn what options suit you with a free, no-obligation consultation.